API data import troubleshooting

August 17th, 2011 Leave a comment Go to comments

Error 0: General Error: Scotty the docking manager heard you were talking shit about him behind his back and refuses to service your request

It’s temporary API server side issue. There is no solution. Try to import later.

  1. amidoinitrite
    August 26th, 2011 at 11:36 | #1

    the orders didn’t refresh no matter how much times i try to import again orders from the API. How much apiserver cache time to refresh the data? , this is important

  2. Thart
    August 26th, 2011 at 11:53 | #2

    @amidoinitrite
    Orders are cached for one hour.

  3. DoctorABC
    September 27th, 2011 at 21:48 | #3

    API import for OOrders, Journal, Transactions fails with error:
    > EVEMentat.Core.EveAPIError: Error 200: Current security level not high enough.
    Progarm is provided with full API (checked at http://games.chruker.dk/eve_online/test_eve_api.php) and other programs.

  4. Kilon Kasio
    October 9th, 2011 at 19:59 | #4

    [error] Updating corporation members (API)…
    [error] Authentication error: Key ID and/or Verification Code are missing for this character

  5. Thart
    October 9th, 2011 at 20:08 | #5
  6. shiftworker
    January 12th, 2012 at 21:00 | #6

    Hi I keep receiving this message: Updating corporation members (API)… Error 221: Illegal page request! Please verify the access granted by the key ou are using. The character is the ceo of the corporation and the API key is a full one ….?

  7. shiftworker
    January 12th, 2012 at 21:03 | #7

    @shiftworker
    Problem solve API key are refresh 5mins interval now everything is ok

  8. navychan
    March 28th, 2012 at 02:19 | #8

    yo im getting this issue,

    [error] Updating corporation members (API)…
    [error] Authentication error: Key ID and/or Verification Code are missing for this character
    [error] Updating corporate market orders (API)…
    [error] Authentication error: Key ID and/or Verification Code are missing for this character
    [ok] Updating market orders (files)…
    [warning] There are no market files for import!
    [info] Launch EVE Online and export any orders at Market window.

    strangest thing is some of the api updates, i have set it up correctly i think.

  9. Thart
    March 28th, 2012 at 10:53 | #9

    @navychan
    You have to assign valid corporation API key (among with personal key) for this character or disable corporate import in preferences if you don’t need it.

  10. GoodYes
    April 9th, 2012 at 23:14 | #10

    getting this error when updating
    [error] Updating corporation members (API)…
    [error] Authentication error: Key ID and/or Verification Code are missing for this character
    [error] Updating corporate market orders (API)…
    [error] Authentication error: Key ID and/or Verification Code are missing for this character
    [ok] Updating market orders (files)…
    [warning] There are no market files for import!
    [info] Launch EVE Online and export any orders at Market window.

    ,ALSO my order information window always says no market data availible, even if i scanned right before ….

  11. Thart
    April 10th, 2012 at 14:36 | #11

    @GoodYes
    Take a look at import preferences.

  12. Wamfab
    December 8th, 2012 at 01:06 | #12

    Can get my full key working. Its saying : error 222 key has expired
    Thats trange, just made a new one.

  13. Phatty
    December 28th, 2012 at 18:09 | #13

    @Thart

    Can this be overriden?

  14. Thart
    December 28th, 2012 at 19:19 | #14

    @Phatty
    No, but you can use file import instead to avoid caching.

  15. Phill
    March 2nd, 2013 at 05:34 | #15

    rekeying didn’t fix or redoing the database either.
    New Error with Web import:

    [error] [EVE-Central] Market orders: Failed
    [error] Could not update market information for Nanotransistors in Domain: String was not recognized as a valid DateTime.
    [error] Web import failed

    or
    [error] [EVE-Central] Market orders: Failed
    [error] Could not update market information for Nanotransistors in all regions: String was not recognized as a valid DateTime.
    [error] Web import failed

  16. Thart
    March 2nd, 2013 at 19:01 | #16

    @Phill
    Fixed. Update will be available in a few minutes.

  17. rika
    April 30th, 2013 at 23:15 | #17

    im getting the error message

    error retrieving character list from server
    error 203:authentication failure

    when trying to add the api to a new char

  18. matt
    May 1st, 2013 at 07:31 | #18

    I’m getting;

    [API] Character Journal: Failed
    Error 1001: Cache is invalid
    [API] Character transactions: Failed
    Error 1001: Cache is invalid

    when pulling info from the api.

  19. sam
    May 1st, 2013 at 07:51 | #19

    Error 1001: Cache is invalid.

    I’m getting that too.

  20. Dethmourne
    May 1st, 2013 at 08:00 | #20

    matt :
    I’m getting;
    [API] Character Journal: Failed
    Error 1001: Cache is invalid
    [API] Character transactions: Failed
    Error 1001: Cache is invalid
    when pulling info from the api.

    Likewise.

  21. Thart
    May 1st, 2013 at 09:00 | #21

    @matt
    @sam
    @Dethmourne
    It’s a server side issue. Waiting for actions from CCP.

  22. Laurence
    May 7th, 2013 at 03:44 | #22

    still error 1001:cache invalid.

    are we expecting a fix soon :)

  23. CMvan
    May 8th, 2013 at 12:11 | #23

    Error 1001: Cache is invalid

    I get this while trying to API import the journal

  24. Thart
    May 8th, 2013 at 16:46 | #24

    @Laurence

    @CMvan
    Guys, it’s not EVE Mentat issue and I don’t know when CCP going to fix it.

  25. Andres
    May 13th, 2013 at 10:37 | #25

    Hi, in older versions of eve mentat very old transactions and journal entries could be pulled up. Now I cannot get any transactions pulled more than a couple days old. Is this normal? Is there a way to pull in many more transactions (like as far back as a year)?

  26. Thart
    May 14th, 2013 at 13:57 | #26

    @Andres
    “The journal is configured to provide up to one month worth of data” (source).
    This is normal behaviour. But it can be something wrong with server.

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