File data import troubleshooting

August 17th, 2011 Leave a comment Go to comments

I have localized EVE Online client and cannot import my personal and corporate orders from files.

By default EVE Online saves orders in files like “My orders-2011.06.15 1810.txt”. But the localized client uses translated file names. For instance, in German it will be “Meine Aufträge-2011.08.16 1356.txt”.

To fix it you have to open import preferences (Preferences, Import tab) and specify correct patterns for character and corporate orders. For instance, “Meine Aufträge-*.txt” for character orders.

  1. Gilreygar
    April 4th, 2012 at 21:04 | #1

    I’m trying to update my corp orders but i get 2 errors:

    [error] Updating corporate market orders (API)…
    [error] Error 532: Failed getting market order information.
    =======================================================================
    [error] Updating corporate orders (files)…
    [info] Launch EVE Online and export your orders at Market/Corporate Orders window.
    [error] There are no corporation order files!
    =======================================================================

    Updating char orders via API or file have no issues, i enter eve, check markets trough IGB, export button on orders tab and then import file. Same procedure for corp but no luck, i have my char and my corp api. Any toughts?

  2. Thart
    April 4th, 2012 at 21:30 | #2

    @Gilreygar
    Send me your log.txt file generated immediately after import.

  3. Gilreygar
    April 4th, 2012 at 23:11 | #3

    @Thart, sent to evementat (at) google.com, hope i can help. And thanks for your work !!

  4. GoodYes
    April 10th, 2012 at 14:22 | #4

    getting this error
    [error] Updating player orders (files)…
    [error] Der Index lag außerhalb des Bereichs. Er muss nicht negativ und kleiner als die Auflistung sein.
    Parametername: index

  5. Thart
    April 10th, 2012 at 14:30 | #5

    @GoodYes
    Clean up Documents\eve\logs\marketlogs folder and try again.

  6. GoodYes
    April 10th, 2012 at 20:07 | #6

    @Thart
    Worked! Thanks!

  7. Hanibal
    April 13th, 2012 at 20:41 | #7

    Hi, i’m getting this error:

    [error] Updating corporate orders (files)…
    [warning] You must load corporation information (in character sheet) before importing corporate orders!
    [warning] Only files with this character orders will be loaded!
    [error] Der Index lag außerhalb des Bereichs. Er muss nicht negativ und kleiner als die Auflistung sein.
    Parametername: index

    I cleaned the marketlogs folder but it did not fix the problem. corporation information is loaded in the char sheet.

  8. Thart
    April 13th, 2012 at 21:09 | #8

    @Hanibal
    Create a bug report with log.

  9. Hanibal
    April 13th, 2012 at 21:23 | #9

    @Thart

    I sent the bug report to evementat (at) google.com

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