System.IO.DirectoryNotFoundException: Could not find a part of the path ‘C:\Users\Tom Cat\Desktop\Eve Mentat\Licenses\EVEMentat.License.txt’.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean
…
[error] Updating player orders (files)…
[error] Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
[ok] Updating corporate market orders (API)…
[warning] Error 208: Character must have Accountant, Junior Accountant, or Trader roles.
[error] Updating market orders (cache)…
[info] Importing from client at ‘C:\Games\EVE’…
[warning] Error calling cache import tool. Code: 255
[error] Cache import failed
When i use “evemarketordersfromcache.exe” directly in cmd.exe i get this error:
C:\Users\admin\Desktop\EVE Mentat 1.1.23.700\Tools\EVEMarketOrdersFromCache>evem
arketordersfromcache.exe
Deleting old records…
Traceback (most recent call last):
File “evemarketordersfromcache.py”, line 70, in
File “reverence\config.pyc”, line 376, in __get__
File “reverence\config.pyc”, line 388, in method
File “reverence\config.pyc”, line 742, in _loadbulkdata
File “reverence\cache.pyc”, line 291, in LoadObject
RuntimeError: cache file not found: ce99.cache
Ok here it is the log:
2011-09-09 01:02:17,875 [1] INFO Program – EVE Mentat session started
2011-09-09 01:02:17,890 [1] INFO Program – Product version: 1.1.24.708
2011-09-09 01:02:17,890 [1] DEBUG DebugManager – OS info: Windows XP Service Pack 3 32-bit
2011-09-09 01:02:17,890 [1] DEBUG DebugManager – Environment: 2.0.50727.3053
2011-09-09 01:02:17,953 [1] DEBUG StorageManager – Initializing storage
2011-09-09 01:02:17,953 [1] DEBUG StorageLock – Locking storage at C:\Documents and Settings\FRAX\Desktop\EVE Mentat 1.1.24.708\Storage
2011-09-09 01:02:17,953 [1] INFO ProgressManager – Starting…
2011-09-09 01:02:17,968 [1] DEBUG CultureManager – en-GB
2011-09-09 01:02:17,968 [1] INFO Program – Database was not found. Showing welcome dialog.
2011-09-09 01:02:20,062 [1] INFO Program – New database option selected.
2011-09-09 01:02:20,062 [1] DEBUG StorageManager – Deleting database
2011-09-09 01:02:20,078 [1] DEBUG MentatApp – Deserialization started
[error] Updating character sheet (API)…
[error] Error 902: EVE backend database temporarily disabled.
[error] Updating skill training info (API)…
[error] Error 902: EVE backend database temporarily disabled.
[error] Updating character market orders (API)…
[error] Error 902: EVE backend database temporarily disabled.
[ok] Updating market orders (cache)…
[info] Importing from client at ‘D:\EVE’…
[warning] There are no market files for import!
[info] Launch EVE Online and export any orders at Market window.
[error] Updating character journal (API)…
[error] Error 902: EVE backend database temporarily disabled.
[error] Updating character transactions (API)…
[error] Error 902: EVE backend database temporarily disabled.
[error] Updating outpost list (API)…
[error] The remote server returned an error: (503) Server Unavailable.
[error] Updating transaction types (API)…
[error] The remote server returned an error: (503) Server Unavailable.
[error] Updating character sheet (API)…
[error] The remote server returned an error: (503) Server Unavailable.
[error] Updating skill training info (API)…
[error] The remote server returned an error: (503) Server Unavailable.
[error] Updating corporation members (API)…
[error] Authentication error: Key ID and/or Verification Code are missing for this character
[error] Updating character market orders (API)…
[error] The remote server returned an error: (503) Server Unavailable.
[error] Updating corporate market orders (API)…
[error] Authentication error: Key ID and/or Verification Code are missing for this character
[ok] Updating market orders (files)…
[warning] There are no market files for import!
[info] Launch EVE Online and export any orders at Market window.
[error] Updating character journal (API)…
[error] The remote server returned an error: (503) Server Unavailable.
[error] Updating character transactions (API)…
[error] The remote server returned an error: (503) Server Unavailable.
Getting ‘Error 532:Failed getting market order information.’ Funny thing is it’s pulling all of my characters other API info and corp orders as well with the corp API. Any solutions? Using an all access personal API as well.
I’m dumb, at least that’s what my wife tells me. Is there some other action I should take like going to the forums or is just an error that is popping up for others? If I’m the only one then I’d like to get it fixed, any recommendations?
@kronnek
1. Try regenerate your API key, carefully check access mask. Read this page.
2. Try another characters/accounts.
3. Try to google this problem.
4. Check API manually on this page.
well tried all suggestions thart… what worked? verified by that page that my key was responding properly. deleted the character in mentat and put in the same exact key info and corp info (had a print screen of old settings and it was the same i re-entered.)
this was a fresh copy with no info in db so i believe mentat was sending out bad key info. thanks for the manual api page, pretty cool.
No, still having the error but… I just import files instead of pull from character API now. The character API pull works once per day, maybe twice but, most of the time I get the same error. As I said, the file import works fine so it’s all good.
2011-12-07 03:33:00,658 [1] DEBUG BaseRequest – Starting web API request: http://api.eve-online.com/account/Characters.xml.aspx
2011-12-07 03:33:45,217 [6] ERROR BaseRequest – API Request failed (The underlying connection was closed: An unexpected error occurred on a receive.)
2011-12-07 03:33:45,245 [6] DEBUG BaseRequest – System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. —> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. —> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
yeah got it to work, was trying to import from character orders page, didn’t realize i had to import twice to get up-to-date info for all orders.
on another note, i have noticed that the auto scan function doesn’t always save every market window viewed. had alot bother with it untill i started using import files from export buttons in eve.
@Thart
awsome, with this upgrade, will that mean that you can include a profits in the line graphs. cause thats about the only thing missiing i can see.
@Jamie
on another note, a tab in characters order page with the number of competitors within the last hour would be nice. you could also add graphs for each item showing the amount of competitors at certain times of the days, to give people and idea of how the market for each item is.
[ok] Updating skill training info (API)…
[error] Updating corporation members (API)…
[error] Authentication error: Key ID and/or Verification Code are missing for this character
[ok] Updating character market orders (API)…
[error] Updating corporate market orders (API)…
[error] Authentication error: Key ID and/or Verification Code are missing for this character
As of today, it seems that EVE is not using a point (“.”) anymore for ammounts of isk cents but a coma (“,”). When I try to copy-paste the recommended price from Mentat to my orders, this fails. It looks like Mentat tries to paste a “.” into the EVE client even though in Mentat itself the ammounts are shown with comma’s.
This effectively renders Mentat useless for fast order updating.
[error] Updating player orders (files)…
[error] Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
Hello all, I’m receiving this message upon using the new version. I’ve generated a couple different keys to try a different code, but keep getting the same thing. Any ideas?
[error] Updating character sheet (API)…
[error] Error 221: Illegal page request! Please verify the access granted by the key you are using!
[error] Updating skill training info (API)…
[error] Error 221: Illegal page request! Please verify the access granted by the key you are using!
[error] Updating corporation members (API)…
[error] Cannot setup corp members: character’s corporation is not defined. Please update character information first.
System.IO.DirectoryNotFoundException: Could not find a part of the path ‘C:\Users\Tom Cat\Desktop\Eve Mentat\Licenses\EVEMentat.License.txt’.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean
…
@THOMAS
Thomas, please write a bug report via e-mail with log.txt file attached. Also describe steps to reproduce the issue.
The journal never seems to update for me, both the previous version and this version.
Everything else updates as it should, what’s going on here?
What kind of error?
Where is your log file?
Screenshots?
[error] Updating player orders (files)…
[error] Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
Using version: 1.1.22.693
@James Dunford
Please send a bug report with log.txt file included.
Update: Problem solved by cleaning up MyDocuments\EVE\logs\Marketlogs folder.
I get this error:
[ok] Updating corporate market orders (API)…
[warning] Error 208: Character must have Accountant, Junior Accountant, or Trader roles.
[error] Updating market orders (cache)…
[info] Importing from client at ‘C:\Games\EVE’…
[warning] Error calling cache import tool. Code: 255
[error] Cache import failed
When i use “evemarketordersfromcache.exe” directly in cmd.exe i get this error:
C:\Users\admin\Desktop\EVE Mentat 1.1.23.700\Tools\EVEMarketOrdersFromCache>evem
arketordersfromcache.exe
Deleting old records…
Traceback (most recent call last):
File “evemarketordersfromcache.py”, line 70, in
File “reverence\config.pyc”, line 376, in __get__
File “reverence\config.pyc”, line 388, in method
File “reverence\config.pyc”, line 742, in _loadbulkdata
File “reverence\cache.pyc”, line 291, in LoadObject
RuntimeError: cache file not found: ce99.cache
C:\Users\admin\Desktop\EVE Mentat 1.1.23.700\Tools\EVEMarketOrdersFromCache>
Anybody a idea?
@clone
Use direct path to cache instead of path to game client. It’s temporary workaround.
Game crash when I click on “create new database”
EventType : clr20r3 P1 : evementat.exe P2 : 1.1.23.700 P3 : 4e4803d3
P4 : system.xml P5 : 2.0.0.0 P6 : 4889de78 P7 : 2109 P8 : 224
P9 : system.invalidoperationexception
@Junky
Please post bug report with log.txt file generated immediately after the crash.
Ok here it is the log:
2011-09-09 01:02:17,875 [1] INFO Program – EVE Mentat session started
2011-09-09 01:02:17,890 [1] INFO Program – Product version: 1.1.24.708
2011-09-09 01:02:17,890 [1] DEBUG DebugManager – OS info: Windows XP Service Pack 3 32-bit
2011-09-09 01:02:17,890 [1] DEBUG DebugManager – Environment: 2.0.50727.3053
2011-09-09 01:02:17,953 [1] DEBUG StorageManager – Initializing storage
2011-09-09 01:02:17,953 [1] DEBUG StorageLock – Locking storage at C:\Documents and Settings\FRAX\Desktop\EVE Mentat 1.1.24.708\Storage
2011-09-09 01:02:17,953 [1] INFO ProgressManager – Starting…
2011-09-09 01:02:17,968 [1] DEBUG CultureManager – en-GB
2011-09-09 01:02:17,968 [1] INFO Program – Database was not found. Showing welcome dialog.
2011-09-09 01:02:20,062 [1] INFO Program – New database option selected.
2011-09-09 01:02:20,062 [1] DEBUG StorageManager – Deleting database
2011-09-09 01:02:20,078 [1] DEBUG MentatApp – Deserialization started
@Junky
Try to:
1) Launch eve mentat from other location
2) Ensure that EVE Mentat’s zip archive is not damaged (download again)
3) Reinstall your .NET
[error] Updating character sheet (API)…
[error] Error 902: EVE backend database temporarily disabled.
[error] Updating skill training info (API)…
[error] Error 902: EVE backend database temporarily disabled.
[error] Updating character market orders (API)…
[error] Error 902: EVE backend database temporarily disabled.
[ok] Updating market orders (cache)…
[info] Importing from client at ‘D:\EVE’…
[warning] There are no market files for import!
[info] Launch EVE Online and export any orders at Market window.
[error] Updating character journal (API)…
[error] Error 902: EVE backend database temporarily disabled.
[error] Updating character transactions (API)…
[error] Error 902: EVE backend database temporarily disabled.
[error] Updating outpost list (API)…
[error] The remote server returned an error: (503) Server Unavailable.
[error] Updating transaction types (API)…
[error] The remote server returned an error: (503) Server Unavailable.
[error] Updating character sheet (API)…
[error] The remote server returned an error: (503) Server Unavailable.
[error] Updating skill training info (API)…
[error] The remote server returned an error: (503) Server Unavailable.
[error] Updating corporation members (API)…
[error] Authentication error: Key ID and/or Verification Code are missing for this character
[error] Updating character market orders (API)…
[error] The remote server returned an error: (503) Server Unavailable.
[error] Updating corporate market orders (API)…
[error] Authentication error: Key ID and/or Verification Code are missing for this character
[ok] Updating market orders (files)…
[warning] There are no market files for import!
[info] Launch EVE Online and export any orders at Market window.
[error] Updating character journal (API)…
[error] The remote server returned an error: (503) Server Unavailable.
[error] Updating character transactions (API)…
[error] The remote server returned an error: (503) Server Unavailable.
@Rouque @Melina
As you can understand from the error description, it’s not an issue of EVE Mentat, it’s server side/connection errors.
Getting ‘Error 532:Failed getting market order information.’ Funny thing is it’s pulling all of my characters other API info and corp orders as well with the corp API. Any solutions? Using an all access personal API as well.
@kronnek
According to this page it’s a server side issue.
@Thart
I’m dumb, at least that’s what my wife tells me. Is there some other action I should take like going to the forums or is just an error that is popping up for others? If I’m the only one then I’d like to get it fixed, any recommendations?
@kronnek
1. Try regenerate your API key, carefully check access mask. Read this page.
2. Try another characters/accounts.
3. Try to google this problem.
4. Check API manually on this page.
well tried all suggestions thart… what worked? verified by that page that my key was responding properly. deleted the character in mentat and put in the same exact key info and corp info (had a print screen of old settings and it was the same i re-entered.)
this was a fresh copy with no info in db so i believe mentat was sending out bad key info. thanks for the manual api page, pretty cool.
@kronnek
It’s not clear for me does it work or not?
No, still having the error but… I just import files instead of pull from character API now. The character API pull works once per day, maybe twice but, most of the time I get the same error. As I said, the file import works fine so it’s all good.
@kronnek
I see there are a lot of server side problems last days. Sorry, I’m not able to help with them
[error] Updating player orders (files)…
[error] String was not recognized as a valid DateTime.
On Crucible update, whilst trying to update Character Orders this above is the error I receive.
@James Dunford
Thanks for report. I’ll investigate the issue soon.
Confirming the error James got; hit me as well.
Getting the same error as James and Thevi.
error while trying to add characters.
error retrieving character list from server.
the underlying connection was closed. an unexpected error occurred on a receive.
copy from log file.
2011-12-07 03:33:00,658 [1] DEBUG BaseRequest – Starting web API request: http://api.eve-online.com/account/Characters.xml.aspx
2011-12-07 03:33:45,217 [6] ERROR BaseRequest – API Request failed (The underlying connection was closed: An unexpected error occurred on a receive.)
2011-12-07 03:33:45,245 [6] DEBUG BaseRequest – System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. —> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. —> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
@Jamie
It’s connection or server side problem.
ok, been able to connect, but can’t upload market data files after running the exports using IGB.
i have tryed both eve client files and direct path, both had shown a green tick, but i still get an error.
i also tryed clearing cache, but still had same issue.
@Jamie
Did you try all the things from this page?
If yes, send me bug report with screenshots and log.txt file.
yeah got it to work, was trying to import from character orders page, didn’t realize i had to import twice to get up-to-date info for all orders.
on another note, i have noticed that the auto scan function doesn’t always save every market window viewed. had alot bother with it untill i started using import files from export buttons in eve.
i tryed it with timer as high as 5 seconds.
is there anyway to improve this ?
@Jamie
This issue is also described in IGB troubleshooting section. And it’s not a bug.
i currently am station trading, with buy and sell orders. i have noticed that i don’t ever see any profit rates with eve mentat.
my guess is because it only calculates when you buy item from sell orders, then relist them on sale.
is there anyway to see profit rates for buying and item from buy orders then selling with sell orders ?
@Jamie
ok, is there any way to make set cost price and deviation update automatically when you update market orders ?
At the moment i can go through each of mu 125 items and update them manually to get profit rates
@Jamie
Planned.
By the way, switch to transactions, filter only buy transactions, select all, right-click and then “Set multiple costs…”. Hope it helps.
@Thart
awsome, with this upgrade, will that mean that you can include a profits in the line graphs. cause thats about the only thing missiing i can see.
@Jamie
on another note, a tab in characters order page with the number of competitors within the last hour would be nice. you could also add graphs for each item showing the amount of competitors at certain times of the days, to give people and idea of how the market for each item is.
order import from file was working until a crash
Now it is:
- Updating player order files…
– Input String was not in a correct format
@sebastian
Are you using localized EVE client?
[ok] Updating skill training info (API)…
[error] Updating corporation members (API)…
[error] Authentication error: Key ID and/or Verification Code are missing for this character
[ok] Updating character market orders (API)…
[error] Updating corporate market orders (API)…
[error] Authentication error: Key ID and/or Verification Code are missing for this character
As of today, it seems that EVE is not using a point (“.”) anymore for ammounts of isk cents but a coma (“,”). When I try to copy-paste the recommended price from Mentat to my orders, this fails. It looks like Mentat tries to paste a “.” into the EVE client even though in Mentat itself the ammounts are shown with comma’s.
This effectively renders Mentat useless for fast order updating.
[error] Updating player orders (files)…
[error] Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
@Jamie
Please create a bug report with log.txt file attached.
preferences window is not wide enough to see and/or select options and cannot be resized, have screenshot.
@Andres
It’s known issue when non-standard screen DPI is used.
Hello all, I’m receiving this message upon using the new version. I’ve generated a couple different keys to try a different code, but keep getting the same thing. Any ideas?
[error] Updating character sheet (API)…
[error] Error 221: Illegal page request! Please verify the access granted by the key you are using!
[error] Updating skill training info (API)…
[error] Error 221: Illegal page request! Please verify the access granted by the key you are using!
[error] Updating corporation members (API)…
[error] Cannot setup corp members: character’s corporation is not defined. Please update character information first.
@Melina
API Key doesn’t work immediately after creation. You should wait approximately 5-15 min before.